Where I tell you about my palette issues...

Why is that eye palette so messy you ask? Well, I asked the same thing! I'm not big into makeup...at all. But, my friend, Amber over @ Olive Gypsy has been doing lots of makeup posts, and kind of planted a seed with me! So, I ordered a few things after deciding I am finally old enough to play in makeup. hehe. Anyway, I was waiting, waiting, waiting for my package (you know how that goes). Then, I was on my way out the door to pick up the kids at school and saw it on my porch. I grabbed it and took it with me in the car, deciding I couldn't wait until I got back home to open it, and would do so in the parent pick up line. I opened the box, and immediately saw powder, residue, or whatever the correct term is for broken makeup (help me out here, Amber!) all over the box. Just great! I knew something had to be damaged. My other two items were fine but my Too Faced Palette looked like, well, like it does in the picture. I was SO annoyed. Granted, I wasn't really "mad" since it's just makeup, and I knew Sephora would fix it. I called them immediately and they quickly pulled up my info and said they would be sending a new one right out to me. Fabulous! Then, I got a shipment notification in my inbox. Normally I wouldn't even have clicked on it, I already knew what it was and that it was coming, but for kicks I opened the link. Aghhhh! They had shipped it to my OLD address from 6 years ago. What? How? So, I called them again and explained the situation. They were able to "reroute the package". I seriously had NO clue they could do that. I thought once it was shipped, that was that. Anyway, I haven't got my new palette yet, but I am thinking it will be here today or tomorrow. Hopefully. I will add that I really really love Sephora. I love their selection and in my opinion their customer service is great (and I'm referring to more than just this time)! I love that you also get samples with every order. I'm allergic to most perfumes, so I really don't ever buy it. I love that I can get mini perfumes for free when I order something else, just to try and see if I am able to wear them (usually not, but then I can pass them onto my Mom or a friend). Anyway, that's my story about my makeup palette...it was blog worthy, don't you think?